• 01332 548550
  • info@alkait.co.uk

alka it services ltd

01332 548550

info@alkait.co.uk

Virtual IT Department

Virtual IT puts all the resources of a fully functional IT department at your disposal including network management and support, software updates, server security, diagnostics and administration.

Virtual IT Department offers
•   A help-desk for you and your staff
•   Remote and phone support
•   Managed secure, fast and reliable network
•   Network monitoring
•   Systems administration processes such as adding or deleting users
•   Systems support including printer, email and internet connectivity problems
•   Systems security including anti-virus software and protection
•   Hardware and software installations

We offer different packages to suit your budget and needs.... see below.

In need of urgent support or assistance?

IT Support Packages

If you do not wish to sign up for a support contract, you can use our Adhoc service.

Give us a call on 01332 548550 or email support@alkait.co.uk and we will provide you the support you require on an hourly rate basis for remote and onsite work.

From £10 per PC/Laptop per month..... From £30 per Server per month.... Printers and Comms are included FOC

  • Unlimited Remote and Phone Support
  • 2 Hour Response Time (9.00am - 5.30pm - Mon-Fri)
  • Reduced Onsite Call Charges
  • Optional Device Monitoring
    Excludes - Training and Software Development

Onsite support is available in the East Mildlands Area, within 30 Miles of Derby.

From £15 per PC/Laptop per month..... From £50 per Server per month.... Printers and Comms are included FOC

  • Managed Service
  • Unlimited Onsite, Remote and Phone Support
  • 2 Hour Response Time (9.00am - 5.30pm - Mon-Fri)
  • 8 Hour Callout SLA, 4 Hours for Server Down Issues
  • Servers Monitored and Patched
  • Quarterly Onsite Health Check Visit
  • Optional PC/Laptop Device Monitoring
    Excludes -  Parts, Training and Software Development

Support Packages

Would you like to learn more about our support offerings?

Testimonials ...

Our excellent team will work with you from start to finish on everything remotely and onsite to meet your needs



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