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alka it services ltd

01332 548550


Hosted VoIP

Does Your Telephone System Work For You?

No?  You Need A Hosted VoIP System

Alka IT Services can provide a Hosted VoIP telephone system that isn't just about "answering calls" but works to suit each business and department individually.

We will tailor every system to meet the needs of your business by sitting down and reviewing how each department works.

Your extensions moves with you, so if you are based in the office, on the road all the time or simply based in multiple locations your extension number moves where ever you do to make it easy for everyone internally and externally to reach you directly. Yes even from home if you wish!

Hosted VoIP Keeps Things Simple

Are you unsure about moving to a cloud telephone system? That's why we are here. There are many positive reasons why you need to move to a hosted telephone system today. Take a look at our Traditional VS Hosted telephone system guide below and even discover the 10 hidden costs of a traditional PBX system with our great eGuide.

hosted voip
hosted voip

Hosted VoIP - Want to speak to an Expert?

Features of our Hosted VoIP System

We offer an Unlimited Calls to 01/02/03 and 07 numbers.

We also offer a 500 and 1000 Minutes Per User package to 01/02/03/07 numbers too.

You get to choose how you want your calls to be answered.

Simultaneous - All users in the group ring at the same time

Ordered - Select an order for users to be called

Idle - The next call will go to the user who is idle the longest

Weighted - Set a % of calls to go to certain people

Unlimited Call Recording Storage - You just choose how long you want them stored on our server for. (They can be downloaded by you at anytime and stored on your local server or drive).

3 months
6 months
12 months

Mifid II - If you need it any longer just let us know and we will discuss this with you


See our easy to use web portal. This can be access anywhere on any device to make instant changes.

For every user and group you can add an alternative number. If the phone breaks or the internet goes down it will automaticlly divert to that number.

Let's end the engaged tone. When your busy let the calls queue with some simple marketing music and let the cusotmer get answered.

Queue up to 25 calls at one time

You choose what the messages say.

Welcome Message - Thanks for calling, your call will be answered shortly.
Comfort Message - Thanks for holding you will be answered as soon a possible.
Music on Hold - Music while they wait.


Take your calls where ever you are with our Free Mobile App.


*subject to 4g coverage

Our dedicated support team will assist with any queries and changes as you require them .

Totally Free with every order!

Choose from a brilliant colour display handset to a desktop softphone with a headset. Totally free of charge.

Wireless Bluetooth Headset

12 Key, GB PC Port Deskphone

Any hardware purchased comes with a warranty for the length of time the system is with us.

A great click and copy to dial system for every user with Precesnce - Free of Charge

Do you have people working at home or multiple offices. Everyone can have a phone or headset and work from wherever they want and wherever they go they have 1 extension number to keep everything easy.

Why Choose Hosted VoIP Over Traditional Telephone System?

Did you know that As of 2025 Openreach are ceasing all analog and digital circuits. ISDN2e, ISDN30 and PSTN network.

This means that now is the time to prepare and move to a Hosted Telephone System.

Find our more below and also discover the hidden costs of a traditional system by clicking our eGuide >>>

Traditional PBX vs Hosted

Traditional Phone System

A physical box on the wall with all of your phones plugged into it is required at EVERY SITE!

3 sites thats tripple the cost.

Most traditional systems use ISDN lines which are being cased in 2025

The CLI presentation is on the line not the system. You can't choose what number to send.

Annual maintenance charges usually apply

Software upgrades for new features are chargeable or you need to pay for software assurance

Warranty is normally for 12 months not the contract term

The system is normally programmed in a language so no user interface to make simple name changes.

All cost is upfront or leased which gives you no flexability

If you want to work from home your stuck. You need to be connected to the phone system onsite in one physical location

You normally pay for calls either by minutes or packages

Hosted Telephone System

For a phone to work all it needs is an internet connection. Which means you can take your desk phone where ever you want and use it

There is no need for any physical or separate lines. It all goes through your broadband.

You choose what number to present. Main number, DDI, Mobile?

There is no PBX so no maintenance is required.

No more software upgrades. The system is automatically upgraded with new features every 6 weeks.

All phones have a lifetime warranty while in contract so if it is the 12 months or 30th month you phone is covered

A fantastic easy to use web portal for making simple name changes. Better still you can access it where ever you want on any device.

Change to an OPEX monthly subscription model or if you prefer you can pay up front.

You get to decide!

It doesn't matter where you are in the world with the Mobile App, Desk phone and Softphone you can take and make calls as if you were sat in the office.

No more call charges.

There are options for all calls to be free to 01/02/03 and 07 numbers.

Let's Collaborate together - Unified Communication - Message, Conference and Video Calls

How long do you waste in meetings or calls which could be completed by a simple instant message or group conference or video call?

Hosted VoIP offers superb call quality, easy deployment, flexibility and truly amazing value for money.  The need for complex on-site equipment is removed resulting in a hassle-free, easy to manage and scalable telephony system.  Contact us TODAY!

Testimonials ...

Our excellent team will work with you from start to finish on everything remotely and onsite to meet your needs

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01332 548550


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