“This company has been providing excellent IT support to our company for 5 years! It is so helpful to know if you have a major or minor problem help is just a phone call away, this enables you to finish that urgent job on time and with less stress!”
Janet Tristram (CEO) – ST James Centre
“Ash and his team at Alka IT have always provided a first-class service for us. We’ve been using them for around 3 years now and I’d highly recommend them to anyone considering using their services.”
Matt Cassar (MD) – Finance Advice Group Ltd
“As a very busy, small business, having a reliable IT support facility is absolutely essential. I would thoroughly recommend Alka IT for fast response support when unexpected problems occur. They are also excellent at finding cost effective solutions to our ever-changing IT needs. Alka IT recently relocated our equipment during an office move, and had us back up and running the same day.”
Emily, Design Source Direct
“The Team at Alka are always supportive, ensuring they complete the required task on time and efficiently, the Team are always polite and approachable and have been on hand to assist us through some difficult times, our Organisation has recently gone through major changes and two office moves, the team at Alka have been amazing, offering true, honest information and staying late to complete wiring to enable our Business to trade the following day.
We would highly recommend Alka to anyone who is looking for support with their IT”.
Lynne Simpkin – Head of Community Development – MCF Group (Midlands Community Finance)
“We have been using Alka IT for approximately 2 years now, and their service has been exemplary! They are always on hand to receive panicked calls when things go wrong, if they can’t fix things remotely, they are always with us as quickly as possible, which is usually within a couple of hours, and always comes up with a solution, and never at a ridiculous price. They are friendly, gets on really well with our staff, and doesn’t baffle us with complicated lingo. I couldn’t recommend Alka more for whatever your IT related problems are!!
Kate Stalker – Lead Physio & Clinic Director– The Derbyshire Sporting Joint
“We first contacted Ash and the team when we were in a crisis after being hacked with Ransomware. We had all backups from our company central drive, however, the server needed to be completely rebuilt and then the backups re-installed. Ash did this for us in a quick, professional and courteous manor keeping us informed during the painful process. We have since called upon Alka IT for networking, security camera installation and email issues. We would like to thanks Alka for their support, even helping out on a Saturday night”.
Oli Saffell – Business Development Manager– Fresh Logistics
“On behalf, my daughters Claire and Amie, all of our staff and I wish to thank you personally and your staff for the excellent service we have received since our first meeting, and our decision to enter into a maintenance contract.
Your professionalism yet friendly approach and prompt service are impeccable. The attention to detail, explanation, and rectification of any issues, we have incurred and advice for systems and backups is exemplary.
We would be more than pleased to recommend you personally and your company to anyone looking for computer and networking systems, installation and maintenance”.
John Farrington– Owner – Farrington Properties
“I have never given a personal nor have Mackworth Estate Community Association Limited of which I am the Chair given a testament for any company previously, it is not because we have not been asked too it just never felt right to do it for one reason or another.
It is not very often that you can actually say that you have been involved personally or in a business scene with a supplier of equipment or maintenance organisation of any kind be it a one-man band or a multi-national company that has always met your needs or has gone that extra mile to try and resolve issues for you.
Ash Ghai the MD and founder of AlkaIT IT Services has carried out work for me personally for about 10 years and then when Mackworth Estate Community Association was formed the committee asked for his help and guidance in purchasing and setting up the IT system.
When we moved to the former St, Francis Family Centre on Prince Charles Avenue after its refurbishment AlkaIT IT Services advised MECA on what would be needed with regards to servers and cabling infrastructure throughout the building. They not only supplied and installed the equipment they work with the building contractors to ensure that our needs where met.
I would highly recommend them to any person or company seeking expert advice and help”
Paul Pegg – Mackworth Estate Chairman – Mackworth Estate
“Here at Parry Catering Equipment, we have a complex set of needs in terms of IT support, with packages that cover CRM, ERP, CAD and Finance. We have experienced differing degrees of competence and response from IT companies over the years, and with only a limited level of knowledge within the business, support becomes more critical year on year to our operation. In 2016 we approached ALKA IT Services to look at supporting our software and hardware needs, we noticed the change within a matter of weeks. Response was immediate and issues that previously had taken weeks to resolve, were sorted in many cases same day. Ash and his team have an ethos that makes support go almost unnoticed to the many users we have. The delays and the uncertainty have gone, and the advice given has been so helpful in decision making on so many issues where before we felt alone and at times exposed to poor or wrong decision making. I would have no hesitation in recommending ALKA to anyone considering serious and responsive IT services, they go above and beyond time after time”.
Barry Pearce - Group Purchasing and Logistics Manager - Parry Catering Equipment (Midlands) Limited
“The professionals at ALKA IT are knowledgeable and experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems.
With ALKA IT by our side, we have the confidence to continue growing our business.
The professionals at ALKA IT really understand the needs of our business and create effective solutions to improve our overall network.
It was difficult to find an IT service provider for our unique business, but well worth the wait.
We have worked with ALKA IT now for several years and trust their team to meet our IT needs. Throughout their time with us ALKA IT has provided consistent quality and service, helping our business to move forward.
The professionals at ALKA IT provide nonstop network support so we can focus on more important business matters. If you want an IT service provider that’s always there for you, they come highly recommended.
It has always been a challenge to manage our technology on top of our daily responsibilities but now with the help of ALKA IT we have more time to take care of business matters. As a relatively small business we were unsure we could afford the services of a professional IT service provider, but the solutions at ALKA IT were reasonably priced and well worth the IT investment.
With ALKA IT we get fast response time, experienced professionals, and best of all, peace of mind. We know they can handle any issue that comes up so we don’t have to worry about our technology.
The professionals at ALKA IT really took the time to understand our business and its unique IT needs. We really appreciate the time they dedicated to helping our company move forward”.
Peter Eccles – IT Manager - Benjn. R. Vickers & Sons Ltd
“After years of intense use, it seemed our Macbook Pro had finally given up the ghost. It was running very slowly! A colleague recommended I send it to Alka IT and the service was excellent. The problem was diagnosed very quickly & the machine upgraded. Its like having a new computer no need to spend thousands on a new one. Very friendly, down to earth service for an excellent price. Will use again”
Luke Trybula – Director – Kane & Black
